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Where to Stay

All daytime programming and general sessions will be held at the Sheraton Universal Hotel.

The link to discounted room rates at the Sheraton Universal Hotel will be provided once registered.

CSG West cannot guarantee room availability or make changes to a reservation. For all questions or concerns about an existing reservation, please get in touch with Sheraton Universal Hotel directly.

Questions? Please contact

Sheraton Universal Hotel

Nestled below the Hollywood Hills, the AAA 4-diamond Sheraton Universal Hotel is steps away from Universal Studios Hollywood and CityWalk. 

How to Get There


For those traveling by air, we suggest flying into the Hollywood Burbank Airport, BUR, located just 5 miles north of Sheraton Universal Hotel. Finding a flight that works best for you is easy, as the Burbank Airport is served by nine airlines, including Avelo Airlines, Alaska, American Airlines, Delta, Frontier, jetBlue, Southwest, Spirit, and United.

Los Angeles International Airport, LAX, is another option for those who choose to travel by air. It is located 24 miles south of Sheraton Universal Hotel.

Rental Cars

CSG West is proud to partner with Hertz to offer Annual Meeting attendees exclusive rates. Rental cars start at $72/day (plus taxes & fees) with unlimited mileage for a round trip. Reserve a car through Hertz today.


If you are flying into Hollywood Burbank Airport, we suggest using a rideshare operator like Lyft and Uber. The average cost per ride is approximately $20 one-way.

For all questions about the Annual Meeting, don’t hesitate to contact